墨尔本骑手遇害牵出熊猫外卖：留学生刘科路创办、覆盖10国80多城的亚洲外卖平台被推上风口

墨尔本—澳大利亚华人骑手冯建明11月6日晚在墨尔本市中心送餐途中遇害，他生前接单的外卖平台熊猫外卖（HungryPanda）随之被推到聚光灯下。这家由华人留学生刘科路（Kelu Liu）2017年在英国创办的公司，按其官网自述是海外规模最大的亚洲餐饮外卖平台，业务覆盖10个国家80多座城市。案件发生后，公司表态正协助家属办理签证、处理丧葬与保险事宜；维多利亚州政府则承诺检讨零工骑手的安全保障。

案件前情并不复杂。11月6日晚8时许，47岁的冯建明与另一名骑手在维多利亚女王市场附近的 Frederick Way 发现有人摆弄他们停放的自行车，上前对质时遭持刀袭击，冯建明伤重身亡，另一名34岁骑手受伤送医；维多利亚州警方次日逮捕一名51岁男子。据本站此前报道，冯建明来自中国陕西，在澳大利亚送餐近9年，持打工度假签证工作，收入供养国内的妻子、两个孩子和四位老人。11月7日晚，数百人在墨尔本州立图书馆前为他举行烛光悼念，社区发起骑手安全请愿。

熊猫外卖2017年在英国 Nottingham 起步。公司2021年的一份融资公告写道，创始人刘科路是 Nottingham 大学计算机专业毕业生，留学期间亲身体会到在海外吃上一顿正宗中餐的不易，于是创办了这家专为海外华人与亚洲消费者服务的外卖平台。公司总部设在 London，起家业务是面向华人留学生的中餐外卖，其后扩展到亚洲生鲜与超市配送。按公司官网自述，熊猫外卖目前业务覆盖英国、法国、意大利、美国、加拿大、澳大利亚、新西兰、日本、韩国和新加坡10个国家80多座城市，合作骑手逾8万名、合作商户逾10万家、服务用户超过600万。在澳大利亚，公司于2022年1月收购当地亚洲外卖平台 EASI，做大在澳业务。

资本一路给它加码。2020年2月，公司获得由 83North 与 Felix Capital 领投的2000万美元融资；同年11月，再获 Kinnevik 领投的7000万美元C轮融资；2021年12月，公司宣布完成 Perwyn 领投的1.3亿美元D轮融资，累计融资额达到2.2亿美元。2024年9月，公司完成由 Mars Growth Capital 领投的5500万美元融资，美国科技媒体 TechCrunch 报道称其估值约5亿美元、累计融资超过2.75亿美元；公司同时表示，已在2024年实现盈利。

冯建明遇害后，熊猫外卖发表声明说：「我们向他的家人、朋友以及更广大的骑手社区致以衷心的慰问」，并表示同样牵挂在事件中受伤的骑手。据澳大利亚联合通讯社（AAP）报道，公司正协助家属办理赴澳签证、承担丧葬费用，并提供经济支持与保险协助；公司此前还表示，已成立专门团队联系家属，并提醒旗下骑手时刻注意人身安全。在澳大利亚，平台骑手普遍以独立承包商、而非平台雇员的身份接单，不享有雇员层面的劳动保障，平台在骑手出事后应负何种责任，因此成为本案讨论的焦点之一。

骑手安全与保障在澳大利亚已争论多年。运输工人工会（TWU）长期呼吁为平台零工设定有约束力的最低标准；2024年联邦「堵漏」（Closing Loopholes）改革立法后，公平工作委员会获权为「类雇员」平台工人制定最低标准，首份针对即时外卖骑手的临时最低标准令已于2026年8月17日生效，为骑手接单时段设下每小时31.30至32澳元的最低收入标准。本案发生后，维多利亚州州长 Ben Carroll 承诺作出「一切必要的改变」，表示将继续与运输工人工会及州警察总长合作保障零工安全，并称零工群体是维多利亚州最脆弱的人群之一、需要适当的保障与工作场所安全。墨尔本唐人街商业协会负责人 Christina Zhao 对 AAP 表示，骑手们多年来一直在呼吁外界关注他们的安全处境。（来源：熊猫外卖（HungryPanda））

关联：

墨尔本市中心持刀伤人案：一名中国公民遇害身亡，中国驻墨尔本总领馆要求全力彻查、严惩凶手

跟进：数百人在墨尔本州立图书馆前烛光悼念遇害骑手冯建明：社区发起骑手安全请愿

Melbourne Rider's Killing Puts HungryPanda in the Spotlight: The Asian Delivery Platform Founded by Chinese Student Kelu Liu, Now in 80-Plus Cities Across 10 Countries

MELBOURNE — The killing of Chinese-Australian delivery rider Jianming Feng, stabbed while working in central Melbourne on the evening of November 6, has put the platform he rode for, HungryPanda, under the spotlight. Founded in the United Kingdom in 2017 by Chinese international student Kelu Liu, the company describes itself on its official website as the largest overseas Asian food-delivery platform, operating in more than 80 cities across 10 countries. After the attack, the company said it was helping Feng's family with visa arrangements, funeral costs and insurance matters, while the Victorian government pledged to review safety protections for gig-economy riders.

The facts of the case are brief. At about 8 p.m. on November 6, Feng, 47, and another rider confronted a man who was tampering with their bicycles on Frederick Way, near the Queen Victoria Market; Feng was stabbed and died at the scene, and the second rider, aged 34, was taken to hospital. Victoria Police arrested a 51-year-old man the next day. As GSM has previously reported, Feng came from China's Shaanxi Province, had delivered food in Australia for nearly nine years on a working holiday visa, and supported his wife, two children and four elderly parents back home. On the evening of November 7, hundreds held a candlelight vigil for him outside the State Library of Victoria, and the community launched a petition for rider safety.

HungryPanda started in Nottingham, England, in 2017. In a 2021 funding announcement, the company said founder Kelu Liu, a computer science graduate of the University of Nottingham, had experienced first-hand how hard it was to get authentic Chinese food on demand while studying abroad, and built the platform to serve overseas Chinese and Asian consumers. Headquartered in London, the company began with Chinese food delivery aimed at Chinese students and later expanded into Asian groceries and supermarket delivery. According to its official website, HungryPanda now operates in more than 80 cities across 10 countries — the United Kingdom, France, Italy, the United States, Canada, Australia, New Zealand, Japan, South Korea and Singapore — working with over 80,000 riders and 100,000 merchants and serving more than 6 million users. In Australia, it acquired local Asian delivery platform EASI in January 2022 to build out its Australian business.

Investors have backed it heavily. In February 2020 the company raised $20 million in a round led by 83North and Felix Capital; that November it raised a $70 million Series C led by Kinnevik; and in December 2021 it announced a $130 million Series D led by Perwyn, taking its total raised to $220 million. In September 2024 it completed a $55 million raise led by Mars Growth Capital; TechCrunch reported a valuation of around $500 million and total funding of more than $275 million, and the company said it had reached profitability in 2024.

After Feng's death, HungryPanda said in a statement: "We extend our heartfelt condolences to his family, friends and the wider rider community," adding that its thoughts were also with the rider injured in the incident. According to Australian Associated Press (AAP), the company is assisting the family with visa arrangements, funeral expenses, financial support and insurance; it had earlier said it had set up a dedicated team to contact the family and reminded its riders to prioritise their personal safety at all times. In Australia, platform riders generally work as independent contractors rather than employees and sit outside employee-level workplace protections, which is why the extent of a platform's responsibility when a rider is killed has become a central question in this case.

Rider safety and protections have been debated in Australia for years. The Transport Workers' Union (TWU) has long campaigned for binding minimum standards for platform workers. After the federal Closing Loopholes reforms were legislated in 2024, the Fair Work Commission gained the power to set minimum standards for "employee-like" platform workers, and its first interim minimum standards order for on-demand delivery riders took effect on August 17, 2026, setting an earnings floor of A$31.30 to A$32 per hour of engaged time, depending on vehicle type. After this killing, Victorian Premier Ben Carroll vowed to make "whatever changes are necessary," saying he would keep working with the Transport Workers' Union and the state's police chief commissioner to keep gig workers safe, and describing gig workers as some of the most vulnerable Victorians who need proper protections and workplace safety. Christina Zhao, head of the Melbourne Chinatown Business Association, told AAP that riders had been voicing fears about their safety for many years. (Source: HungryPanda)

Related:

Chinese Citizen Killed in Melbourne CBD Stabbing; Chinese Consulate-General Demands a Full Investigation and Severe Punishment

Follow-Up: Hundreds Hold a Candlelight Vigil at Melbourne's State Library for Slain Rider Jianming Feng as the Community Petitions for Rider Safety

来源：熊猫外卖（HungryPanda

发布：GSM·美国（发布链接）

图片来源：图：澳大利亚墨尔本市中心的维多利亚女王市场与周边街区（资料图），冯建明遇害的 Frederick Way 就在市场旁。图片来源：Wikimedia Commons，Bob Tan 摄，CC BY 4.0 授权。 / Photo: The Queen Victoria Market and surrounding streets in central Melbourne, Australia (file photo); Frederick Way, where Jianming Feng was killed, runs beside the market. Source: Wikimedia Commons, photo by Bob Tan, CC BY 4.0.

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