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CPSC召回DREO电取暖器约33.9万台:DR-HSH015型可过热起火、17起起火报告,消费者可免费更换

2026-10-29 · 生活 · GSM News

美国消费品安全委员会(CPSC)10月29日公布,DREO 召回型号 DR-HSH015 的电取暖器约338,800台(另有约36,300台在加拿大售出):该取暖器可过热并起火,构成火灾与烫伤危险,消费者应立即停用,并可联系 DREO 免费更换一台新取暖器。

CPSC 表示,DREO 已收到17起取暖器起火报告,其中3起造成财产损失、1起造成一人手部烫伤。委员会同日公布的新一批召回与安全警告共十余项,DREO 取暖器以数量计居前列,仅次于同日 Bodum 法压壶咖啡壶约590万台的召回。

处理办法是:立即停止使用涉事取暖器并拔掉电源,按 DREO 指引剪断电源线、拍照回传,即可办理免费更换。消费者可通过 DREO 召回处理页面 或该公司公布的召回邮箱办理;也可拨打 CPSC 消费者热线 800-638-2772 查询。

CPSC 是负责保护公众免受消费品不合理伤害风险的联邦机构。联邦法律禁止任何人出售或转赠已被召回的产品;家中如有型号为 DR-HSH015 的 DREO 取暖器,请先核对机身型号再决定是否继续使用。

CPSC Recalls About 338,800 DREO Space Heaters: DR-HSH015 Can Overheat and Ignite, with 17 Ignition Reports; Free Replacement Offered

The U.S. Consumer Product Safety Commission (CPSC) announced on October 29 that DREO is recalling about 338,800 DR-HSH015 space heaters in the United States, with about 36,300 more sold in Canada. The heaters can overheat and ignite, posing fire and burn hazards; consumers should stop using them immediately and contact DREO for a free replacement heater.

DREO has received 17 reports of the space heaters igniting, three resulting in property damage and one in a burn injury to the hand, the CPSC said. The recall was among more than a dozen recalls and safety warnings the commission posted the same day, and by unit count it ranked behind only the same-day Bodum French press coffee maker recall of about 5.9 million units.

To obtain the remedy, consumers should unplug the heater, destroy it by cutting the electrical cord and follow DREO's instructions to send a photo of the destroyed heater. Consumers can use the DREO recall page or the company's recall e-mail address, or call the CPSC consumer hotline at 800-638-2772.

The CPSC is the federal agency charged with protecting the public from unreasonable risks of injury associated with consumer products, and federal law prohibits selling or giving away a recalled product. Anyone who owns a DREO heater should check the model number for DR-HSH015 before using it again.

来源:GSM·美国(原文链接)

图片来源:图:一台陶瓷电取暖器特写(资料图,非涉事型号实物)。Tony Webster 摄,CC BY 2.0,经 Wikimedia Commons。 / A ceramic electric space heater in close-up (file photo, not the recalled model). Photo by Tony Webster, CC BY 2.0, via Wikimedia Commons.

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