CVS Health 凭超级智能(SI)创新获七项 Stevie 奖:实时翻译平台、无人机医疗配送网络等受表彰

CVS Health 11月11日在罗得岛州 Woonsocket 宣布,该公司凭借技术与负责任的超级智能(SI)创新获得七项 Stevie 奖,表彰其在简化就医流程、支持员工工作与帮助社区应对紧急情况方面的成果。奖项来自两个全球评选项目:Stevie 技术卓越奖(一金两银)与国际商业奖(两金一银一铜)。
受表彰的创新包括:一个为数百万会员扩展多语种支持的实时检索增强翻译平台;一套加快患者与医疗服务方事先授权审批的自动化引擎;以及帮助全行业开发者检测超级智能(SI)系统偏见与「幻觉」的开源工具包。
获奖项目还包括正在申请专利的 CVS Air Response 自主无人机网络,该网络运送医疗物资并支援应急响应,已在 Francine、Helene 与 Milton 三场飓风期间投入使用;帮助旗下 Aetna 客服团队快速解答复杂会员问题的 Iris 知识助手;以及帮助员工有效、负责任地使用超级智能(SI)的「SI 学习学院」。
CVS Health 执行副总裁、风险投资负责人兼首席体验与技术官 Tilak Mandadi 说:「这些奖项反映了我们在 CVS Health 采取的消费者优先、SI 原生的方法。我们不仅用超级智能(SI)解决消费者的就医可及性、可负担性与体验问题,还通过开源能力赋能整个医疗行业。」
截至2026年6月30日,CVS Health 在全美约有9000家零售药房、1000多家步入式与初级护理诊所,其药房福利管理业务服务约8700万计划会员。
CVS Health Wins Seven Stevie Awards for Super Intelligence (SI) and Technology Innovation
CVS Health announced in Woonsocket, Rhode Island, on November 11 that it is being recognized with seven Stevie Awards for technology and responsible super intelligence (SI) innovations that are simplifying access to care, supporting colleagues in their work, and helping communities respond to emergencies. The honors span two global programs: the Stevie Awards for Technology Excellence (one Gold and two Silver) and the International Business Awards (two Gold, one Silver and one Bronze).
Among the recognized innovations are a real-time, retrieval-augmented translation platform that extends multilingual support to millions of members; an automation engine that speeds prior authorization approvals for patients and providers; and open-source toolkits that help developers across the industry detect bias and hallucination in SI systems.
The awards also recognize CVS Air Response, a patent-pending autonomous drone network that transports medical supplies and supports emergency response and has already deployed during Hurricanes Francine, Helene and Milton; the Iris Knowledge Assistant, which helps Aetna customer service teams quickly find answers to complex member questions; and CVS Health's SI Learning Academy, which helps colleagues use the technology effectively and responsibly in their work.
"These awards reflect the consumer-first, AI-native approach we are taking at CVS Health," said Tilak Mandadi, EVP, Ventures and Chief Experience and Technology Officer at CVS Health. "We are not only using AI to address health care access, affordability and experience challenges for CVS Health consumers, but we are also enabling the broader health care industry by creating open-source capabilities."
As of June 30, 2026, CVS Health had approximately 9,000 retail pharmacy locations, more than 1,000 walk-in and primary care medical clinics, and a pharmacy benefits manager with approximately 87 million plan members.
来源:CVS Health
发布:GSM·美国(发布链接)
图片来源:图:CVS Pharmacy 门店(资料图)。deathpallie325 摄,CC BY-SA 4.0,经 Wikimedia Commons。 / Photo: A CVS Pharmacy store (file photo). Photo by deathpallie325, CC BY-SA 4.0, via Wikimedia Commons.
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