林肯召回 36994 辆领航员：2025 至 2027 年款前排乘客座椅可自行移动、经销商免费停用司机座椅功能
美国 — 林肯向美国国家公路交通安全管理局提交的召回文件显示，该品牌召回 36994 辆领航员，涉及 2025 至 2027 年款，原因是前排乘客座椅可在无人操作时自行移动。
文件称，问题出在司机座椅功能（Chauffeur Seat Feature），该功能让第二排乘客通过中央控制台内的触摸屏调节前排乘客座椅。
文件描述两条故障路径。其一，后排触摸屏上的残留物可被登记为输入，使前排乘客座椅朝任意方向意外移动。
其二，在座椅调节的同一时刻按后排触摸屏的主页按钮，可使座椅一直滑到轨道末端，无需再按任何按钮。
林肯表示，补救办法是停用该功能。车主把受影响的领航员送到授权经销商处，经销商将免费停用司机座椅功能，停用后第二排触摸屏调节前排座椅的控制将不再工作。
林肯表示，经销商与车主应已收到邮寄通知。未收到信件者可通过国家公路交通安全管理局的车辆识别号查询，或按年份、品牌与车型搜索，确认自己的车辆是否在召回范围内。
林肯未表示日后是否会以修订的触摸屏或更新软件恢复该功能，现阶段停用即为全部补救办法。
Lincoln Recalls 36,994 Navigators: Front Passenger Seat on 2025 to 2027 Models Can Move on Its Own, Dealers to Deactivate Chauffeur Seat Feature Free of Charge
United States — Lincoln is recalling 36,994 Navigators from the 2025 to 2027 model years because the front passenger seat can move without anyone touching a control, according to recall documents the brand filed with the National Highway Traffic Safety Administration.
The culprit is the Chauffeur Seat Feature, which lets second-row occupants adjust the front passenger seat through a touchscreen built into the centre console, according to the filing.
Lincoln filing describes two failure paths. In the first, residue on the touch-activated screen causes the front passenger seat to move unexpectedly in any direction. In the second, pressing the home screen button on the rear touchscreen at the same moment as a seat adjustment can send the seat all the way to the end of its track, with no further button presses needed.
Owners are asked to take affected Navigators to an authorised dealer, where the Chauffeur Seat Feature will be deactivated at no cost, Lincoln said. After deactivation, the rear touchscreen control that lets second-row passengers reposition the front seat will no longer function.
Lincoln says dealers and owners should already have been notified by mail. Anyone who has not received a letter can check whether their SUV is covered through the National Highway Traffic Safety Administration VIN lookup or by searching year, make and model.
Lincoln has not said whether a revised touchscreen or updated software will eventually restore the feature, so for now deactivation is the whole remedy.
发布：GSM·美国（发布链接）
图片来源：图：一辆在车展展出的 2025 年款林肯领航员 SUV。Bull-Doser 供图，公共领域，经 Wikimedia Commons / Photo: 2025 Lincoln Navigator au SIAM 2025. By Bull-Doser, public domain, via Wikimedia Commons
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