英国验尸官裁定29岁女子本可获救：救护接线员迟报火情13分钟，被困车内的她在消防队赶到前已被烧死
英国 Cheshire 郡11月11日消息，在 Cheshire 验尸官法庭举行的一场死因研讯得出结论：一名29岁女子在车祸后本有获救的机会，却因为救护接线员迟迟没有把火情报给消防部门，在被困的车里被活活烧死，前后耽误了约13分钟。
死者 Amanda Edwards 是 Runcorn 一名托儿所工作人员。4月13日早晨她开车上班途中，在 Frodsham 被59岁的 Andrew Dean 迎头撞上。Dean 当时在限速50英里的路段逆行超速驾驶，时速估计在67至76英里之间，验尸官认定酒精很可能影响了他的驾驶。撞击后，Dean 的 Mini Cooper 燃油泄漏起火，火势蔓延到 Edwards 的 Vauxhall Corsa。她在撞击中活了下来，一度还有呼吸，但昏迷被困在车里，路人曾奋力施救，验尸官称之为英勇的努力。
研讯听到，西北救护服务（NWAS）的接线员 Jennifer Campbell 在提交法庭的陈述中承认，她一开始就被告知其中一辆车底下起火，但她先顾着在电话里分诊两名伤者，没有通知负责外派的岗位。第一通报警电话是上午8时15分打进来的，直到8时27分才被定为最高等级的一级事件，消防部门8时31分才接到通知。高级验尸官 Victoria Davies 裁定：一级定级本可在一分钟内作出，外派岗位最迟应在8时18分就知道有火；如果通报及时，消防队本可在约8时34分赶到现场压制火焰、尝试救人，实际上他们8时46分才到，距第一通报警电话已过去31分钟。
验尸官把这次迟报归因于接线员经验与信心不足、不愿求助，以及误以为应当先分诊，并认定正是这段迟报断送了把 Edwards 从火中救出的机会。
（来源：英国Cheshire验尸官法庭）
UK Coroner Rules 29-Year-Old Could Have Been Saved: Ambulance Call Handler's 13-Minute Delay in Reporting a Fire Left Her Trapped in a Burning Car
CHESHIRE, England, Nov. 11 — An inquest at Cheshire Coroner's Court has concluded that a 29-year-old woman who was trapped in her car after a head-on crash could have been rescued, but was burned alive because an ambulance call handler delayed telling the fire service that a vehicle was on fire, a delay of about 13 minutes.
The woman, Amanda Edwards, was a nursery worker from Runcorn who was driving to work on the morning of April 13 when 59-year-old Andrew Dean hit her head-on in Frodsham, Cheshire. Dean was driving on the wrong side of the road at an estimated 67 to 76 mph in a 50-mph zone, and the coroner found his manner of driving was likely contributed to by alcohol. Fuel leaking from Dean's Mini Cooper caught fire and the flames spread to Edwards's Vauxhall Corsa. She survived the impact and was seen breathing, but was unconscious and trapped, while bystanders made what the coroner called a valiant effort to rescue the drivers.
The inquest heard that North West Ambulance Service (NWAS) call handler Jennifer Campbell admitted in a statement that she was told immediately that there was a fire underneath one of the vehicles, but prioritised triaging the two patients over the phone instead of notifying the outbound desk, which would have alerted the fire brigade. The first call was taken at 8:15 a.m.; the incident was not classified as category 1 until 8:27 a.m., and the fire service was not alerted until 8:31 a.m. Senior coroner Victoria Davies ruled that a category 1 classification could have been issued within a minute of the call and that the outbound desk should have been told about the fire by 8:18 a.m. Had the brigade been alerted at the proper time, crews could have been on scene at about 8:34 a.m. to suppress the flames and attempt a rescue; they in fact arrived at 8:46 a.m., 31 minutes after the first call.
The coroner attributed the error to a lack of experience and confidence, a reluctance to seek help, and a mistaken belief that triage should come first, and concluded that the delay precluded any possibility of rescuing Edwards from the fire.
(Source: Cheshire Coroner's Court)
来源：英国Cheshire验尸官法庭
发布：GSM·美国（发布链接）
图片来源：图：英国西北救护服务（NWAS）的一辆救护车（资料图）。CC BY-SA 2.0，经 Wikimedia Commons。 / Photo: An ambulance of the North West Ambulance Service (NWAS) in England (file photo). CC BY-SA 2.0, via Wikimedia Commons.
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