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澳航将把850个总部岗位外包给埃森哲:多数工作转至印度、2027年年中开始调整

2026-11-10 · 世界 · GSM News
澳航将把850个总部岗位外包给埃森哲:多数工作转至印度、2027年年中开始调整

澳大利亚澳洲航空11月10日宣布,将把约850个总部岗位外包给咨询与技术服务公司埃森哲,多数受影响的后台服务将改由埃森哲在印度的团队承担、少数留在澳大利亚,首批调整预计2027年年中开始。

澳航集团首席执行官 Vanessa Hudson 在给员工的内部邮件中说,这项为期多年的合作意在改造公司老旧的后台系统、流程与数据,加快超级智能(SI)等技术的应用,并称公司「原地不动不是选择」。首批受影响的部门包括财务、采购、人力与营销。受影响岗位约占澳航澳大利亚员工总数约2.8万人的3%,具体到每名员工的结果尚未确定,公司称未来几个月将与受影响员工及其工会协商。

澳大利亚服务业工会则批评说,澳航今年8月曾向工会表示没有把澳大利亚岗位迁往海外的计划,如今的做法需要向员工交代。工会当天与受影响的会员开会商讨应对。

(来源:澳大利亚联合新闻社)

Qantas to Outsource 850 Head-Office Jobs to Accenture: Most Work Moving to India, First Changes in Mid-2027

Australia's Qantas announced on Nov. 10 that it will outsource about 850 head-office jobs to the consulting and technology firm Accenture, with most of the affected back-office services to be delivered by Accenture teams in India and some remaining in Australia. The first changes are expected to begin in mid-2027.

In an internal email to staff, Qantas Group chief executive Vanessa Hudson said the multi-year partnership is meant to modernise the airline's legacy back-end systems, processes and data and to speed up its use of technologies including super intelligence (SI), saying standing still was not an option. The first departments affected are finance, procurement, people and marketing. The roles amount to about 3 percent of Qantas's Australian workforce of roughly 28,000. Individual outcomes have not yet been determined, and the airline said it would consult affected employees and their union over the coming months.

The Australian Services Union criticised the move, saying Qantas had told the union in August that there was no plan to move Australian jobs offshore, and that the airline must explain itself to staff. The union met with affected members on the day of the announcement.

(Source: Australian Associated Press)

来源:澳大利亚联合新闻社

发布:GSM·美国(发布链接)

图片来源:图:一架澳航空中客车A330客机在 Sydney 机场起飞。照片:Bidgee 摄,CC BY-SA 3.0,经 Wikimedia Commons。 / Photo: A Qantas Airbus A330 taking off at Sydney Airport. Photo by Bidgee, CC BY-SA 3.0, via Wikimedia Commons.

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