泰国国际航空约60,529条乘客记录被未授权访问 信用卡信息未受影响
泰国国际航空（Thai Airways International）11月9日发表声明说，其旅客服务系统提供商 Amadeus IT Group 通报了一起安全事件：存放在 Amadeus 系统中的订票数据，在2023年8月10日至2026年9月23日期间被未授权访问。
泰航说，根据迄今的调查，约60,529条乘客记录可能被未授权访问，涉及的信息包括乘客姓名、订票记录编号（PNR）、旅行日期、航班路线与舱位等级。另有约376条记录可能还涉及电子邮箱、电话号码、护照号码、国籍、常旅客号码、航班号、票号与座位号等信息。泰航强调，乘客的信用卡信息没有受到这次事件影响，截至声明发布时，也没有发现这些数据被公开披露。
泰航表示，Amadeus 已确认，用于未授权访问的登录凭证已被吊销，所有受影响账户的密码已被重置，并已加强监测与侦测措施。这次事件没有影响泰航自身的系统与运营。
泰航说，公司已把事件通报有关当局，并正继续调查，包括详细分析 Amadeus 提供的数据与信息；相关细节核实之后，受影响的乘客将被逐一通知。泰航就事件可能引起的担忧与不便向乘客致歉。
Thai Airways Says About 60,529 Passenger Records Were Accessed Without Authorization; Card Data Unaffected
Thai Airways International said in a statement on November 9 that Amadeus IT Group, the provider of its passenger service systems, had informed it of a security incident involving unauthorized access to booking data stored in Amadeus systems between August 10, 2023, and September 23, 2026.
Based on the investigation to date, Thai Airways said, data from approximately 60,529 passenger records may have been accessed without authorization. The affected information included passenger names, booking references (PNRs), travel dates, flight routings and cabin classes. About 376 additional records may also have involved email addresses, telephone numbers, passport numbers, nationalities, frequent flyer numbers, flight numbers, ticket numbers and seat numbers. The airline stressed that passengers' credit card information was not affected, and that, as of the statement, it had not found that the data had been disclosed.
Amadeus has confirmed that the login credentials used in the unauthorized access have been revoked, all affected passwords have been reset, and monitoring and detection measures have been strengthened, Thai Airways said. The incident has not impacted the airline's own systems or operations.
Thai Airways said it has informed the relevant authorities and is continuing to investigate, including a thorough analysis of the data and information provided by Amadeus. Affected passengers will be notified individually once the relevant details have been verified, and the airline apologized for any concern or inconvenience caused.
来源：泰国国际航空
发布：GSM·美国（发布链接）
图片来源：图：泰国国际航空一架波音 777-200ER 客机（资料图）。Wikimedia Commons，CC BY-SA 4.0。 / Photo: A Thai Airways Boeing 777-200ER (file photo). CC BY-SA 4.0, via Wikimedia Commons.
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