欧盟机构 eu-LISA 起诉 IBM 等三家开发商：新出入境系统之争在开发延误、不在机场排队
英国《金融时报》11月9日披露，欧盟大型信息系统运营管理局 eu-LISA 已在爱沙尼亚 Harju 县法院起诉承建欧盟出入境系统（EES）的财团三家公司 IBM Belgium、Atos Belgium 与意大利 Leonardo，案件于2025年12月22日提交，索赔金额未公开，截至报道时尚未排期开庭。
EES 是对非欧盟旅客在29个申根国家外部边境采集指纹与照片的生物识别登记系统，2025年10月12日开始分阶段启用，2026年4月10日全面运行。2026年夏季，欧洲南部多地机场出现数小时长队与误机，机场与航空业团体报告高峰等待最长达5小时，葡萄牙里斯本机场更早曾因排队达7小时一度暂停该系统。
但诉讼本身与排队无关。eu-LISA 与欧盟委员会都强调，案件只涉及系统开发阶段的反复延误，包括错过期限与有争议的警告和罚款，财团一方曾在2021年10月对一笔罚款提出异议，理由包括新冠疫情等外部因素；双方并表示 EES 现在运行正常、诉讼不影响其功能。这份2019年签下的合同最初约1.42亿欧元，到2021年因增加服务与需求升至约2.12亿欧元。
EU Agency eu-LISA Sues IBM and Two Other Developers: Border System Case Concerns Development Delays, Not Airport Queues
The Financial Times reported on November 9 that eu-LISA, the EU agency for the operational management of large-scale IT systems, has sued the three consortium members that built the EU Entry/Exit System (EES), IBM Belgium, Atos Belgium and Italy's Leonardo, in Harju County Court, Estonia. The case was filed on December 22, 2025; the amount claimed is undisclosed and no hearing had been scheduled.
EES is the biometric system registering fingerprints and photographs of non-EU travellers at the external borders of 29 Schengen countries. It began a progressive rollout on October 12, 2025 and became fully operational on April 10, 2026. In the summer of 2026, airports across southern Europe saw queues of several hours and missed flights, with airport and airline groups reporting peak waits of up to five hours; Lisbon airport had earlier suspended the system after queues reached seven hours.
The lawsuit itself is not about the queues. Both eu-LISA and the European Commission stress that the case concerns only repeated delivery delays during development, including missed deadlines and disputed warnings and fines; the consortium had contested a fine in October 2021, citing Covid and other external factors. Both also say EES is functioning normally today and the case has no impact on its operation. The contract, awarded in 2019 for six years at about 142 million euros, had risen to about 212 million euros by 2021 with additional services and requirements.
来源：英国《金融时报》
发布：GSM·美国（发布链接）
图片来源：图：欧洲一机场的护照查验（资料图）。图：<a href="//commons.wikimedia.org/wiki/User:Uncle_sam205" tit，CC BY-SA 4.0，经维基共享资源 / passport control at a European airport (file photo). Photo by <a href="//commons.wikimedia.org/wiki/User:Uncle_sam205" tit, CC BY-SA 4.0, via Wikimedia Commons
GSM Global · 本篇英文版 English edition of this story
