美国退伍军人事务部2027财年拟增聘逾2,000名申领处理员：应对创纪录的福利申领量
美国退伍军人事务部（Department of Veterans Affairs，VA）10月29日在 Washington 宣布，计划在2027财年增聘2,000多名员工，处理退伍军人预计将在今后几年提交的创纪录数量的福利申领。VA说，该部目前已有13,000多名员工从事申领处理工作。
VA介绍，该部在2026财年处理了创纪录的310万件伤残补偿与养老金申领，批准了其中60.1%的申领，处理准确率达到93.88%、为三年来最高，只有3.2%的申领裁定被上诉至退伍军人上诉委员会（Board of Veterans' Appeals）。
VA说，申领量持续上升，部分原因是该部以前所未有的力度主动联系并登记退伍军人。仅2026财年，VA就开展了一场面向数百万未登记退伍军人的外展行动，举办了11,000多场现场活动；受此推动，VA在2026财年收到超过315万件申领提交，较2022财年增长80%，2026日历年至今已有30多万名新退伍军人登记加入VA医疗系统。
为跟上需求，VA正邀请退伍军人和其他人士通过 USAJobs 申请申领处理员职位。入选者将负责解释并适用相关法律、法规与政策，处理伤残申领。
VA同时表示，正努力发掘有意在退役后加入VA的现役军人。其「军人转任培训进阶课程」（Warrior Training Advancement Course，WARTAC）让所有转任中的现役军人在服役期间即可完成国家级培训项目，完成培训后有机会到VA全美56个地区福利办公室之一工作。
退伍军人事务部长 Doug Collins 说：「VA正通过在申领处理的数量、速度与准确率上取得重大改进，把退伍军人放在首位。这批新聘员工将帮助延续这一具有里程碑意义的进展。」
VA说，有意申请福利者可访问 VA.gov 查询；有意加入VA团队者可访问VA职业网站或WARTAC项目页面了解机会。
VA to Hire More Than 2,000 Claims Processors in Fiscal 2027 as Benefit Claims Hit Record Levels
The U.S. Department of Veterans Affairs (VA) announced in Washington on October 29 that it plans to hire more than 2,000 employees in fiscal year 2027 to process a record number of benefits claims Veterans are expected to file in the coming years. VA said it currently has more than 13,000 employees on board to process these claims.
VA said its team processed a record-high 3.1 million compensation and pension claims in fiscal year 2026. VA granted 60.1% of all claims filed in FY2026, processed them with the highest accuracy rate in three years (93.88%), and only 3.2% of claims decisions were appealed to the Board of Veterans' Appeals.
VA said the volume of claims continues to rise, in part because VA is making an unprecedented effort to contact and enroll Veterans in its system. In FY2026 alone, VA launched a campaign to reach millions of unenrolled Veterans featuring more than 11,000 live events. In response, VA received a record of more than 3.15 million claims submissions in FY2026, an 80% increase from FY2022, and more than 300,000 new Veterans have enrolled in VA healthcare so far in calendar year 2026.
To ensure VA can keep up with demand, the department is inviting Veterans and others to apply via USAJobs for a career as a VA claims processor. Selected candidates will interpret and apply applicable laws, regulations and policies for processing disability claims.
VA is also working to identify members of the U.S. Armed Forces who may be interested in joining VA when they transition out of military service. VA's Warrior Training Advancement Course (WARTAC) gives all transitioning service members the opportunity to complete a national-level training program while still on active duty, and completing this training can lead to employment opportunities at one of VA's 56 Regional Benefits Offices.
"VA is putting Veterans first by making major improvements in claims processing volume, speed and accuracy. These new hires will help continue this landmark progress," said VA Secretary Doug Collins.
VA said those seeking information on how to apply for VA benefits can visit VA.gov, and those interested in joining its team can visit VA's careers website or the WARTAC program page.
来源：GSM·美国（原文链接）
图片来源：图：位于 Washington 的美国退伍军人事务部总部大楼正面与入口。G. Edward Johnson 摄，经 Wikimedia Commons，授权 CC BY 4.0。 / Front of the U.S. Department of Veterans Affairs headquarters building in Washington, D.C. Photo by G. Edward Johnson, via Wikimedia Commons, CC BY 4.0.
