BBB假日季包裹防盗指南：超四分之一消费者曾被偷走包裹，门廊包裹这样护
随着假日购物季临近、网购包裹量激增，商业改进局（Better Business Bureau，简称BBB）发布包裹配送安全提醒，帮助消费者防范「门廊海盗」——专偷无人看管包裹的小偷，以及借投递名义行骗的假通知。BBB引用的调查显示，超过四分之一的消费者曾遭遇包裹被盗，这类盗窃在独栋住宅比公寓和共管公寓更常见，且门廊离街道越近、越显眼的人家越容易被盯上。
BBB的第一组建议针对诈骗信息：清楚掌握自己的每一件包裹——订了什么、哪家公司承运、预计何时送达，并用运单号在官方渠道查询状态；对主动发来的短信和邮件保持警惕，尤其是从未订阅过投递提醒却收到的「包裹通知」，不要点击其中的链接，应直接打开快递公司或零售商官网核对；如果门口留有「未投递通知」，要检查其真伪，假的通知常有语法错误、logo走样、联系方式不准确等破绽。
第二组建议针对包裹本身：尽量不要让包裹长时间无人看管，安排在有人在家时送达，或请邻居、朋友代收；可以改寄到零售门店、快递自提柜、邮政信箱或使用包裹代收服务；贵重物品选择需要收件人签名的投递方式，虽然可能收费，但能确保包裹不被丢在门口；给快递员留下投递说明，把包裹放在植物、栏杆等不显眼的位置；安装带摄像头的门铃或家庭监控系统，显眼的摄像头本身就有威慑作用，万一包裹被盗，影像还能帮助执法部门追查。BBB提醒，若包裹确实被盗，应尽快向当地警方和快递公司报案，并询问承运商的保险和赔偿政策；遭遇或险些遭遇诈骗，也可通过BBB Scam Tracker举报，帮助他人避坑。
BBB Holiday Package-Theft Guide: More Than One in Four Consumers Have Had a Package Stolen
With holiday shopping season approaching and delivery volumes climbing, the Better Business Bureau (BBB) has published its guidance for safe, successful holiday deliveries, aimed at two threats: "porch pirates" who steal unattended packages, and scammers who send fake delivery messages. A study cited by the BBB found that more than one in four consumers have had a package stolen, that theft is more common at single-family homes than at apartments or condos, and that thieves favor porches that are easily visible and close to the street.
The BBB's first set of tips targets scam messages. Keep track of your deliveries: know what you have ordered, from which companies, and when each package is due, and use the tracking number to check its status. Know how your delivery company typically contacts you, and be wary of unsolicited texts or emails, especially if you never signed up for delivery alerts; do not click links in those messages, and instead go directly to the carrier's or retailer's website. Examine any "missed delivery" notice left at your door: fakes often have poor grammar, logos that look slightly wrong, and inaccurate contact information.
The second set of tips protects the packages themselves. Do not leave packages unattended: schedule delivery for when someone will be home, or ask a neighbor or friend to hold them if you will be away. Consider shipping to a store, a pickup locker, a post office box, or a package receiving service. For valuable items, request signature confirmation, which requires someone to sign for the delivery and may carry a fee. Leave instructions asking the driver to place packages somewhere discreet, and consider a security camera or camera doorbell, which can deter theft when highly visible and provide evidence if a theft occurs. If a package is stolen, the BBB advises reporting it to local police and the delivery company, asking about insurance or reimbursement options, and reporting scams through BBB Scam Tracker.
来源：GSM·美国（原文链接）
图片来源：图：投递到家门口的快递包裹（Wikimedia Commons，Meanwell Packaging 摄，CC BY 2.0） / Photo: A parcel delivered to a doorstep (Wikimedia Commons, by Meanwell Packaging, CC BY 2.0)
