Tesla召回约10500台Powerwall 2家用电池：22起过热报告含5起起火、无人受伤
美国消费品安全委员会（CPSC）2025年11月13日公布，Tesla召回约10,500台 Powerwall 2 交流电池储能系统，召回编号26-092。受影响产品于2020年11月至2022年12月间通过 Tesla.com 与认证安装商售出，售价约8,000美元。
CPSC 表示，部分 Powerwall 2 内的锂离子电芯在正常使用中可能停止工作，导致设备过热，在个别情况下冒烟或起火，构成火灾与烧伤危险。Tesla 已收到22起过热报告，其中6起冒烟、5起起火，造成轻微财产损失，暂无人员受伤报告。
补救措施为更换。Tesla 已对仍在线的受影响设备远程放电以降低风险，并提示用户保持系统在线、在 Tesla 应用内查看召回通知。消费者可通过电邮 [email protected] 或致电 877-961-7652（周一至周五太平洋时间上午8时至下午5时）联系 Tesla 支持团队。Powerwall 3 不在此次召回范围内。
Tesla Recalls About 10,500 Powerwall 2 Home Batteries: 22 Overheating Reports Including 5 Fires, No Injuries
The U.S. Consumer Product Safety Commission (CPSC) announced on November 13, 2025 that Tesla is recalling about 10,500 Powerwall 2 AC battery power systems, recall number 26-092. The affected units were sold through Tesla.com and certified installers from November 2020 through December 2022 for about $8,000.
According to CPSC, lithium-ion cells in certain Powerwall 2 systems can stop the unit during normal use, leading to overheating and, in some cases, smoke or flame — fire and burn hazards. Tesla had received 22 reports of overheating, including six involving smoking and five involving fire, causing minor property damage. No injuries were reported.
The remedy is replacement. Tesla has remotely discharged affected units that are online until replacement, and owners are asked to keep the system online and check the Tesla app for a recall notification. Consumers can contact Tesla Support at [email protected] or toll-free at 877-961-7652, Monday through Friday, 8 a.m. to 5 p.m. PT. Powerwall 3 is not affected.
来源：美国消费品安全委员会
发布：GSM·美国（发布链接）
图片来源：一台Tesla Powerwall家用储能电池。照片：Raysonho @ Open Grid Scheduler / Grid Engine，CC0 1.0，经 Wikimedia Commons / A Tesla Powerwall. Photo: Raysonho, CC0 1.0, via Wikimedia Commons
GSM Global · 本篇英文版 English edition of this story
