纽约州新版失业保险系统上线 首批逾5万名申领人已完成福利认证
纽约州劳工厅宣布，新版失业保险系统Unemployment Services已正式上线，取代使用约50年的旧系统。系统11月12日先行试运行，数千名申领人成功完成福利认证；11月13日劳工厅通过短信与电邮通知申领人登录新系统，累计已有逾5万名申领人完成认证。
新系统现已开放新申请提交、每周福利认证（包括升级期间错过的周次）与账户信息更新。劳工厅提醒，已有NY.gov账户的用户应使用原有用户名与密码登录，不要新建账户。劳工厅厅长Roberta Reardon表示，此次升级是该厅面向公众服务现代化计划的一部分，新系统提供自助服务与实时状态更新，有望减少常见的申请卡点。
为完成这次切换，全州失业保险在线与电话服务曾自11月2日下午5时起暂停约9至12天，期间各职业中心改为线上预约服务。劳工厅表示，需要协助的申领人可通过劳工厅失业服务网页获取新门户使用指引。
（来源：纽约州劳工厅）
New York Launches Upgraded Unemployment Insurance System as More Than 50,000 Claimants Certify Benefits
The New York State Department of Labor announced the launch of Unemployment Services, the state's upgraded unemployment insurance system replacing a platform in use for about 50 years. The rollout began with a soft launch on Thursday, November 12, during which thousands of New Yorkers successfully certified for benefits, and continued on Friday, November 13, as the Department sent text and email notifications to claimants; more than 50,000 claimants had already certified benefits in the new system.
Customers can now file new claims, certify for weekly benefits including weeks missed during the upgrade period, and update account information. The Department advises customers with an existing NY.gov account to use their current username and password and not to create a new account. Commissioner Roberta Reardon said the completed upgrade is a transformative milestone and part of the Department's plan to modernize customer-facing services, with self-service options and real-time status updates designed to reduce common claim problems.
To complete the transition, online and phone-based unemployment insurance services statewide were unavailable for roughly nine to twelve days starting November 2 at 5 p.m., while Career Centers served customers by virtual appointment. Guidance on using the new portal is available on the Department's Unemployment Services webpage.
(Source: New York State Department of Labor)
来源：纽约州劳工厅
发布：GSM·美国（发布链接）
图片来源：图：Empire State Plaza, Albany, New York (68839154)，作者 Ken Lund from Reno, Nevada, USA，Wikimedia Commons，CC BY-SA 2.0；Photo: Empire State Plaza, Albany, New York (68839154), by Ken Lund from Reno, Nevada, USA, via Wikimedia Commons, CC BY-SA 2.0
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