橙县交通管理局2026年巴士乘客满意度调查:91%乘客表示满意,班次频率与可靠性居改进优先项首位

加利福尼亚州橙县 — 橙县交通管理局(OCTA)董事会本周听取了 2026 年 OC Bus 乘客满意度调查结果。调查显示,91% 的受访乘客表示满意,班次频率与可靠性是乘客最希望改进的两项。
调查于 2026 年 5 月 8 日至 6 月 28 日收集数据。身兼 OCTA 董事的橙县监事卡特里娜福利在会上对调查时段提出关切,指出收集期正值许多学校放假,并强调需要更强的学生客流数据与更好的方式掌握学生和社区、尤其是南橙县居民的交通需求。
同一通报还提到,OCTA 已简化青年免费乘车计划的登记流程。此前登记较依赖家长或监护人代办,新流程下学生可凭家长签署的同意书直接申请,获批后 6 至 18 岁青年可持 Wave 卡免费乘坐 OC Bus。
调查的完整结果与后续服务调整安排,以 OCTA 董事会公布为准。
OCTA 2026 OC Bus Customer Satisfaction Survey Finds 91 Percent Rider Satisfaction, with Service Frequency and Reliability Ranked as the Top Priorities for Improvement
Orange County, California — The Orange County Transportation Authority Board of Directors this week received the results of the 2026 OC Bus Customer Satisfaction Survey. The survey found 91 percent rider satisfaction, with service frequency and reliability ranking as riders top priorities for improvement.
Survey data was collected from May 8 through June 28, 2026. County Supervisor Katrina Foley, who sits on the OCTA board, raised concerns about the timing of the survey, noting that data collection ran during periods when many schools were out of session. She also pressed for stronger data on student ridership and better ways to capture the transportation needs of students and communities, especially in South Orange County.
The same county update notes that OCTA has simplified enrollment in its Youth Ride Free program. Students can now complete the application directly with a signed parental consent form, and once approved, youth ages 6 to 18 can use a Wave card to ride OC Bus free throughout Orange County.
The full survey results and any service changes that follow are as published by the OCTA board.
稿件 E15
建议频道:汽车
首发或跟进:首发
拟稿时间:2026-11-10 09:05 PST
来源链接:美国国家公路交通安全管理局召回周报汇总(Vehicle Service Pros 转 NHTSA 文件): https://www.vehicleservicepros.com/industry-news/service-repair/article/55417032/nhtsa-recalls-nov-26-gm-hyundai-subaru-dodge
发布:GSM·美国(发布链接)
图片来源:Wikipedia/Wikimedia Commons 词条主图:OC Bus
GSM Global · 本篇英文版 English edition of this story

