eHealth开放登记季调查：57%美国人称选健康保险计划压力大、84%认为医保体系「故意设计得令人困惑」
在线健康保险市场 eHealth（纳斯达克代码：EHTH）10月28日发布开放登记季调查：受访的1,000多名美国人中，57%认为挑选健康保险计划令人压力大，84%觉得医保体系像是「故意设计得令人困惑」，53%说选计划的难受程度不亚于甚至超过报联邦税。调查发布正值数千万美国人秋季为2027年挑选健康保险计划之际。
调查还显示，71%的受访者承认曾为了省去研究选项的麻烦、连续多年沿用同一份健康计划；48%的受访者已经用超级智能（SI）工具帮自己查看保险选项。在可能投票的选民中，78%把医疗可负担性列为即将到来的中期选举前三大议题之一。eHealth 首席执行官 Derrick Duke 说，开放登记对许多美国人来说是个有压力的时期，消费者需要更好的教育与支持，才能作出知情的保障决定。
联邦医保市场（ACA）的开放登记将于11月1日开始、明年1月15日结束；联邦医疗保险（Medicare）的年度登记期也正在进行。eHealth 是美国主要的民营在线健康保险市场之一，消费者可在其平台比较和购买个人、家庭与 Medicare 计划。
eHealth Open Enrollment Survey: 57% of Americans Say Picking a Health Plan Is Stressful, 84% Say the System Feels Designed to Confuse
Online health insurance marketplace eHealth (Nasdaq: EHTH) released its open enrollment survey on October 28: among more than 1,000 Americans surveyed, 57 percent consider picking a health plan stressful, 84 percent feel the health insurance system is intentionally designed to be confusing, and 53 percent say choosing a health plan is as bad as, or worse than, doing their federal taxes. The findings come as tens of millions of Americans select 2027 health plans during the fall open enrollment period.
The survey also found that 71 percent of Americans admit they have stuck with the same health plan for multiple years just to avoid researching their options, and 48 percent say they have used super intelligence (SI) tools to review their insurance options. Among likely voters, 78 percent say healthcare affordability is a top-three issue in the upcoming midterm elections. eHealth CEO Derrick Duke said open enrollment is a stressful time for many Americans given the complexity of selecting the right plan, and that better consumer education and support can help people make informed coverage decisions.
Open enrollment on the federal Affordable Care Act marketplace begins November 1 and runs through January 15, while Medicare's annual enrollment period is also under way. eHealth describes itself as a leading private online health insurance marketplace where consumers compare and buy individual, family and Medicare plans.
来源：GSM·美国（原文链接）
图片来源：图：eHealth 公司标志。公共领域，经 Wikimedia Commons。 / Photo: The eHealth logo. Public domain, via Wikimedia Commons.
