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联邦贸易委员会向Avast用户发第二轮退款:91,093笔、逾150万美元,只发给已收第一笔的人

2026-10-28 · 联邦 · GSM News

联邦贸易委员会(FTC)正在向购买过 Avast 杀毒软件、并在截止日期前提交了有效索赔的消费者发放第二轮退款。本轮共发出 91,093 笔付款、总额超过 150 万美元,收款人只限于已经接受了第一轮付款的人。

FTC 表示,第一轮付款已于 2025 年 12 月发出,共退回超过 1,350 万美元。由于和解基金在第一轮之后仍有余额,委员会决定把剩余款项按第二轮发给同一批已兑付的索赔人。没有提交过索赔的人不在本轮范围内,索赔通道已经关闭。

这笔钱来自 Avast 的和解。FTC 指控 Avast 在未取得用户同意的情况下,收集并把用户的浏览信息出售给第三方。2024 年 2 月,FTC 宣布 Avast 同意支付 1,650 万美元和解,并被禁止为广告目的出售或许可任何网络浏览数据。FTC 当时的投诉称,Avast 通过旗下子公司 Jumpshot 把详细浏览数据卖给了 100 多家第三方,而其产品对外宣传的恰恰是保护隐私、阻止第三方跟踪。

收到付款的方式有三种。收到支票的人请在 90 天内兑现;通过 PayPal 发放的款项直接进入收款人的 PayPal 账户;通过 Zelle 发放的款项直接进入银行账户,并附有和解说明。

FTC 特别提醒,委员会从不要求任何人先付钱才能拿到退款。索赔截止日期为 2025 年 6 月 5 日,FTC 目前不再接受新的索赔,已把可分配的资金全部分发。对付款有疑问的人,可以拨打退款管理员电话 1-866-290-0165,或查看联邦贸易委员会 Avast 和解退款官方页面。

FTC Sends Second Round of Avast Refunds: 91,093 Payments Totaling More Than $1.5 Million to People Who Accepted Their First Payment

The Federal Trade Commission (FTC) is sending a second round of payments to people who bought antivirus software from Avast and filed a valid claim before the deadline. This round comprises 91,093 payments totaling more than $1.5 million, and it goes only to people who accepted their first payment.

According to the FTC, the first round of payments, sent in December 2025, returned more than $13.5 million in refunds. Because money remained in the fund, the Commission is sending the balance out as a second round to the same claimants who cashed their first payments. People who never filed a claim are not in this round, and the claims process is closed.

The money comes from Avast's settlement. The FTC alleged that Avast collected and sold users' information to third parties without users' consent. In February 2024, the FTC announced that Avast had agreed to pay $16.5 million to settle the charges and would be banned from selling or licensing any web browsing data for advertising purposes. The FTC's complaint said Avast sold detailed browsing data to more than 100 third parties through its subsidiary Jumpshot, even as its products were marketed as protecting privacy and blocking third-party tracking.

Payments arrive in one of three ways. People who receive a check should cash it within 90 days. PayPal payments are deposited directly into the recipient's PayPal account, and Zelle payments go directly into the recipient's bank account with a note about the settlement.

The FTC stresses that it never asks anyone to pay money to get a refund. The claims deadline was June 5, 2025, the FTC is no longer accepting claims, and it has distributed all available funds. Questions can go to the refund administrator at 1-866-290-0165, or to the FTC's official Avast settlement refund page.

来源:GSM·美国(原文链接)

图片来源:图:位于华盛顿 Constitution Avenue 与第7街交口的 Apex 大楼,联邦贸易委员会(FTC)总部。Harrison Keely 摄,CC BY 4.0,经 Wikimedia Commons。 / Photo: The Apex Building, headquarters of the Federal Trade Commission (FTC), at Constitution Avenue and 7th Streets in Washington, D.C. By Harrison Keely, CC BY 4.0, via Wikimedia Commons.

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