Azusa水电公司自动扣款出错:9月账单滞纳金免除,未缴余额并入10月账单

位于加利福尼亚州洛杉矶县的 Azusa 市市营公用事业公司 Azusa Light & Water 10月27日发布通告:由于一项处理错误,部分用户9月的水电费未能按期通过自动扣款(autopay)缴清。市府表示,因此产生的滞纳金已经或将予免除,受影响的居民无需采取任何行动。
市府同时明确,不会因为这笔9月欠款对任何用户断水断电;已经收到断供通知的用户也不受影响。
仍欠9月账单的用户请尽早缴清;未缴余额将并入10月账单,并在10月的账单到期日随当月费用一并自动扣款。已经缴清9月账单的用户则无需采取任何行动。
用户如有疑问,可拨打 Azusa Light & Water 客服电话 626-812-5225,或查看市府官网通告原文:Azusa市府通告
来源:GSM·美国
Azusa Light & Water Autopay Error: September Late Fees Waived, Unpaid Balances Roll Into October Bills
Azusa Light & Water, the city-owned utility in Azusa, Los Angeles County, California, announced on October 27 that a processing error prevented some customers' September utility bills from being paid on time through autopay. Late fees resulting from the error have been or will be waived, and affected residents do not need to take any action.
The city stressed that no customer's water or power will be shut off over the September balance, including customers who have already received a shutoff notice.
Customers who still owe for September are asked to pay as soon as possible; any remaining balance will be added to the October bill and collected by autopay on the October due date. Customers who have already paid their September bill in full do not need to do anything.
Questions can be directed to Azusa Light & Water customer service at 626-812-5225.
来源:GSM·美国(原文链接)
图片来源:图:Azusa 市政厅与 Azusa Valley 先锋纪念碑。Los Angeles摄,CC BY-SA 3.0,来源:Wikimedia Commons / Photo: Azusa City Hall and the Azusa Valley Pioneer Monument. Photo by Los Angeles, CC BY-SA 3.0, via Wikimedia Commons

