加州消费者事务部下属机构查处无证搬家公司 湾区与南加共开30张罚单逾11万美元

Sacramento——加州消费者事务部(Department of Consumer Affairs,DCA)下属的家庭用品与服务局(Bureau of Household Goods and Services,BHGS)7月9日通报:该局上月在湾区与南加州针对无证、无保险经营的搬家公司开展突击执法行动,共开出30张罚单,罚款合计110,230美元,其中包括两张联邦罚单、各39,615美元。此次行动源于消费者投诉,与联邦汽车运输安全管理局(FMCSA)合作进行,时值夏季搬家高峰之前。
BHGS 表示,这类突击检查是该局的常规执法行动:调查员对被认为违规经营的公司进行突击检查,向其宣讲现行要求,并对不合规者开出罚单。在加州,凡在州内运送物品、或处理起讫点在加州的搬家业务,搬家公司必须持有 BHGS 颁发的牌照。BHGS 指出,雇用无证和无保险的搬家公司,会让消费者面临欺诈、意外涨价以及财物损失或损坏的更高风险。
BHGS 呼吁消费者在雇搬家公司前:先上网核实公司的牌照;要求搬家公司上门实地查看并记录待搬物品;取得书面估价。
信息来源:加州消费者事务部(家庭用品与服务局)新闻稿(7月9日)
Consumer Affairs Bureau Cites 30 Unlicensed Movers in Bay Area and Southern California Sweeps
SACRAMENTO — The Bureau of Household Goods and Services (BHGS), part of California's Department of Consumer Affairs (DCA), announced on July 9 that enforcement sweeps in the Bay Area and Southern California targeting unlicensed and uninsured moving companies resulted in 30 citations totaling $110,230, including two federal citations of $39,615 each. The operations, conducted last month following consumer complaints and ahead of the peak summer moving season, were held in partnership with the Federal Motor Carrier Safety Administration (FMCSA).
During a sweep, investigators conduct unannounced inspections of companies believed to be violating laws and regulations, educating them on current requirements and issuing citations to those out of compliance. In California, movers must be licensed by BHGS if they transport goods within the state or handle moves that originate or end in California. Hiring an unlicensed or uninsured mover puts consumers at higher risk of fraud, unexpected price increases, and loss of or damage to belongings.
BHGS encourages consumers to verify a mover's license online, get a visual inspection in which the company reviews and documents items to be moved in person, and obtain a written estimate before hiring. (GSM, from a BHGS press release via the Department of Consumer Affairs, July 9)
发布:GSM·美国(发布链接)
图片来源:图:搬家纸箱与手推车(示意,来源:Wikimedia Commons,CC BY-SA 4.0)。
GSM Global · 本篇英文版 English edition of this story

