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Oakland 911调度系统故障:报警电话转接阿拉米达县警长办公室

2026-10-22 · 城市 · GSM News

加州Oakland的911报警系统10月21日晚发生严重故障。据Gizmodo报道,Oakland警察局在Facebook发布通知称,其计算机辅助调度(CAD)系统于周三晚约8时30分冻结并报错,所有911报警电话已转移至阿拉米达县警长办公室接听,调度员也被转移到当地一处消防调度站办公。

Oakland警局表示,目前仅回应“最高优先级”(Priority One)呼叫,市信息技术部门正与AT&T合作抢修网络和电话服务,故障恢复时间尚未公布。

10月22日,圣巴巴拉县等地也报告了部分911服务中断:圣巴巴拉警方称,如无法拨通911,可直接拨打其24小时调度中心电话805-882-8900求助,并呼吁民众不要拨打911“测试”线路。河滨县同日也出现部分手机用户拨打911受影响的情况,本站已另行报道。AT&T发言人将相关故障归因于另一家供应商的光纤设施损坏,“可能与盗窃有关”。(GSM 据Gizmodo报道)

Oakland 911 Dispatch System Fails: Calls Rerouted to Alameda County Sheriff

Oakland's 911 system suffered a serious failure on the night of October 21. According to Gizmodo, the Oakland Police Department posted on Facebook that its computer-aided dispatch (CAD) system froze and displayed an error message at about 8:30 p.m. Wednesday. All 911 calls were transferred to the Alameda County Sheriff's Office, and dispatchers were relocated to a local fire dispatch station.

Oakland police said they were responding only to Priority One calls, and that the city's IT department was working with AT&T to restore internet and phone service, with no restoration time announced.

Parts of Santa Barbara County also reported 911 disruptions on October 22; Santa Barbara police said residents unable to reach 911 could call the department's 24-hour dispatch center at 805-882-8900, and urged people not to call 911 to test the lines. Riverside County reported similar problems affecting some cellphone users the same day, covered separately by GSM. An AT&T spokesperson blamed damage to another provider's fiber infrastructure, potentially linked to theft. (GSM, based on Gizmodo reporting)

来源:GSM·美国(原文链接)

图片来源:从Lake Merritt望向Oakland市中心,BayAreaMetro 摄,CC BY-SA 4.0(Wikimedia Commons) / Downtown Oakland seen from Lake Merritt, by BayAreaMetro, CC BY-SA 4.0 (Wikimedia Commons)

本事件进展Story Timeline
  1. 2026-10-22 16:54Oakland 911调度系统故障:报警电话转接阿拉米达县警长办公室本篇
  2. 2026-10-23 20:05跟进:奥克兰911调度系统恢复正常:两天中断结束
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