阿肯色州长推出"MyArkansas"政务App：50多项州政府服务装进口袋
阿肯色州小石城讯——阿肯色州州长莎拉·赫卡比·桑德斯（Sarah Huckabee Sanders）10月8日宣布推出全新政务手机应用 MyArkansas，把 50 多项州政府服务装进一个 App，方便居民一站式办理。目前该应用已上架苹果 App Store 与谷歌 Google Play。
当天，桑德斯与州财政与行政部部长吉姆·哈德森（Jim Hudson）一同在斯普林代尔（Springdale）的州税务办公室举行了发布仪式。值得一提的是，桑德斯此前签署公告，把 10 月 8 日定为斯普林代尔的阿肯色"一日首府"（Capital for a Day），州政府高官当天集体进城办公，发布仪式正是"一日首府"系列活动的一部分。
MyArkansas 与联邦身份认证平台 Login.gov 合作开发，用户直连州政府官方服务。首批上线功能包括：预订阿肯色州立公园住宿、购买狩猎和钓鱼许可证、车辆牌照续期、实时查询税务办公室排队时间、申请生命记录（出生/死亡证明等），以及申请"教育自由账户"（Education Freedom Account）。官方表示，未来版本还将接入更多服务。
"阿肯色人要上班、要照顾家庭，办理州政府业务本该是生活中简单的一环，"桑德斯说，"MyArkansas 把 50 多项州政府服务放进你的手掌，无论是续牌照还是预订我们美丽州立公园的住宿，体验都更顺畅。这是打造一个尊重民众时间、围绕民众生活运转的州政府的又一步。"
哈德森表示，这款应用是本届政府提升政务服务"头等舱"体验的重要举措。"桑德斯州长要求我们每一次都提供一流的客户服务，"哈德森说，"有了这个新应用，阿肯色人不用再翻遍多个网站去找对口部门，打开应用就能立刻找到。我鼓励所有阿肯色人去手机应用商店下载。"
把分散的政务服务整合成统一入口，是全美各州近年来的共同趋势。对住在偏远地区的阿肯色居民而言，不用长途开车去税务办公室，在手机上就能续牌照、查排队时间，省时省力。而应用内接入"教育自由账户"申请，也与桑德斯任内的标志性教育政策相呼应。
州政府表示，未来版本将继续扩充服务，并欢迎居民下载使用、反馈希望新增的功能。
Arkansas Governor Launches MyArkansas App, Putting 50+ State Services in Residents' Pockets
LITTLE ROCK, Arkansas — Governor Sarah Huckabee Sanders on October 8 launched MyArkansas, a new mobile application that puts more than 50 state government services into one place, the governor's office announced. The app is available now in the Apple App Store and Google Play.
Sanders was joined by Department of Finance and Administration Secretary Jim Hudson for the announcement at the state Revenue Office in Springdale — which Sanders had proclaimed Arkansas' "Capital for a Day" on October 8, bringing senior state officials to the northwest Arkansas city for the day.
Developed in collaboration with Login.gov, MyArkansas connects users directly with official state services. The first release includes booking lodging at Arkansas State Parks, purchasing hunting and fishing licenses, renewing vehicle registration, checking real-time wait times at revenue offices, requesting vital records, and applying for an Education Freedom Account. Additional services are planned for future releases.
"Arkansans have jobs to get to and families to take care of, and accessing state services should be a simple part of their day," Sanders said. "MyArkansas puts more than 50 state services in the palm of your hand, creating a more streamlined experience, whether it's renewing tags or booking a stay at one of our beautiful state parks. This is another step toward building a state government that respects people's time and works around their lives."
Hudson said the app is part of the administration's push for better customer service across state government. "Governor Sanders expects us to deliver first-class customer service, every time," Hudson said. "Through this new mobile app, Arkansans do not have to search multiple websites to find the appropriate department that offers a needed service. They can simply visit the app and find it immediately. I encourage all Arkansans to go to the app store for their mobile phone and download it today."
The launch fits into a broader national trend of states consolidating digital services into single portals to cut down on paperwork and in-person visits. For rural Arkansans who may live far from the nearest revenue office, being able to renew a vehicle registration or check wait times from a phone could save a long drive. The Education Freedom Account application feature also ties the app to one of Sanders' signature education policies.
State officials said more services will be added in future releases, and encouraged residents to download the app and send feedback on what to add next.
图片来源：CC BY-SA 4.0（Wikimedia Commons，摄影：Daniel Schwen）
