BART试点视频口译服务 盲人乘客可免费连线真人「借眼」出行
BART宣布自10月6日起试点Aira视频口译服务，试行至明年1月3日。盲人与低视力乘客通过免费手机应用Aira Explorer，可随时连线受过专业培训的真人口译员，对方透过手机镜头描述周围环境、朗读标识，协助乘客找到车站入口、闸机、售票机、正确站台并上对列车。
试点期间，与BART行程相关的通话费用全免，服务全天候24小时提供，不限于在车站内使用；该项目由联邦交通管理局拨款支持。BART将收集乘客反馈与使用数据，评估是否寻求经费长期推行这类服务。
BART Pilots Free Aira Video Interpreter Service for Blind and Low-Vision Riders
BART has launched a pilot of Aira, a video interpreter service for blind and low-vision riders, running from October 6 through January 3. Through the free Aira Explorer app, riders connect to a live, professionally trained visual interpreter who uses the phone's camera to describe surroundings, read signs, and help locate station entrances, fare gates, ticket machines, platforms and the right train.
Calls related to a BART trip are free during the pilot, anywhere in the system and around the clock; the project is funded by a Federal Transit Administration grant. BART says it will gather rider feedback and usage data to decide whether to seek funding to continue the service.
图片来源：图：BART列车停靠旧金山Embarcadero站，乘客在站台候车。摄影：Steven Lek，CC BY-SA 4.0，来源：Wikimedia Commons
