纽约「一键取消」订阅新规生效 违规商家每宗罚款525美元起

纽约市消费者与劳工保护局宣布,全市「一键取消」规则10月1日起正式生效:商家让消费者订起来容易、退起来难的做法将被整治,违规者面临退款与民事罚款,每宗违规罚款525美元起。市府同步上线新的在线投诉门户,市民遇到「订阅陷阱」可到 nyc.gov/click-to-cancel 投诉。
新规要求商家提供简单透明的取消方式,并在消费者订阅时清楚披露条款,免费试用悄悄转成付费订阅等套路也在打击之列。市府引述研究估算,新规每年可望为纽约市民节省高达1.625亿美元;纽约也成为全美率先实施此类市级规则的城市。
NYC's Click-to-Cancel Rule Takes Effect, With Fines From $525 Per Violation
New York City's consumer protection agency says the citywide Click-to-Cancel rule took effect on October 1, targeting businesses that make subscriptions easy to start but hard to leave. Violators face restitution and civil penalties starting at $525 per violation, and the city has launched a new online complaint portal at nyc.gov/click-to-cancel.
The rule requires a straightforward way to cancel and clear disclosures when consumers sign up, and it covers free trials that quietly convert into paid plans. Citing outside research, city officials estimate the rule could save New Yorkers up to $162.5 million a year, making New York the first U.S. municipality to adopt such a rule.
图片来源:图:女子使用智能手机(示意)。摄影:Kristin Hardwick,CC0,来源:Wikimedia Commons

